Be Smart. Don’t Ask Twice.

One of the design areas I’m interested in is self-service kiosk design. So whenever I see a kiosk at a store, I would put my fingers on it (literally). Today, I came across a kiosk that allowed people to duplicate keys. Most kiosks have a language selection on the first screen. So if you’re more …

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Don’t Make Me Remember

I believe you’ve had unpleasant experiences looking for your vehicle in a huge parking lot that you’re not familiar with. How frustrating it is trying to recall where you parked. Whenever I park my car in a multi-level parking lot, I always take a few pictures with my cell phone to remind myself of the level …

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